CSS Corp is a part of global information and communication technology company. We strongly believe our People are the reason for our success. Discover the idea of ‘SMALLPORATION’ and become a member of our Team!

Job responsibilities:
– Engage with customers on escalated support issues or critical customer situations
– Provide expert systems design, recommendations, and configurations
– Perform in-depth diagnostics and troubleshooting using networking tools
– Assist customers with testing or troubleshooting of networking or cloud service issues
– Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
– Maintain ticket database, logging issues and customer interactions
– Become our client’s cloud services expert through self-study, company training, and a desire to excel and become an expert
– Other duties or projects, as assigned

Requirements:

– If you speak English fluently

– You are patient and curious

– Problem-solving comes naturally to you

– You have up-to-date experience with Linux/UNIX Operating Systems

– You have strong IP networking knowledge and skill set (Cisco CCNA/CCNP or equivalent experience will be welcome)

– Enterprise-grade hardware and software solutions (rack and blade servers, RAID Controllers, High Availability clusters, etc.) sound familiar to you

– You are not afraid of making phone calls

What do we offer:
– Full-time Contract

– Private medical care (Luxmed)

– International environment

– Group life insurance

– Other benefits, including fully paid MultiSport card, Multikafeteria, pizza day, company events

Interested? Email me: bartosz.rzadkowski@.com